Hotelería en circuito 3* (Hoteles previstos o similares)
CDMX - Querétaro, San Miguel de Allende, Guanajuato, Guadalajara, Tequila, Pátzcuaro y Morelia.
● Traslado aeropuerto / hotel / aeropuerto CDMX
● 3 noches de alojamiento c/desayuno en CDMX
● 1 noche de alojamiento c/ desayuno americano en San Miguel de Allende
● 2 noches de alojamiento c/ desayuno americano en Guadalajara
● 1 noche de alojamiento c/desayuno americano en Morelia
● Visita de la Basílica de Guadalupe y de las Pirámides de Teotihuacán
● 2 almuerzo en circuito (No incluye bebidas)
● Aéreos
● Gastos personales
● Alimentos no mencionados en el itinerario
● Propinas
Complaints and Suggestions
In order to continuously improve our services, we encourage our clients to submit their complaints and/or suggestions in writing. Please note that, under the legislation governing the activity of travel agencies, clients have a period of 30 days after the end of the trip/stay to do so.
You may submit your feedback through one of the following channels:
By Email or Post
Using the contact details of the agency indicated in the footer
Provedor do Cliente – APAVT
Under Decree-Law No. 144/2015, of September 8, and as members of APAVT, we adhere to the services of the Customer Ombudsman.
If you wish to submit a complaint, you may contact:
Provedor do Cliente da APAVT
Rua Rodrigues Sampaio, 170 – 1º
1169-120 Lisboa
Tel: 213 553 010 | Fax: 213 145 080
Email: provedor@provedorapavt.com
https://provedor.apavtnet.pt/
Comissão arbitral do Turismo de Portugal
https://www.turismodeportugal.pt/
avt.reclamacoes@turismodeportugal.pt
Complaints Book
Physical: Available in all our stores. Complaints submitted will be reviewed by Turismo de Portugal or by the competent entities indicated by the Consumer Directorate-General.
Online: Available via the official platform at www.livroreclamacoes.pt, with complaints also reviewed by the competent entities.